Privacy Policy

Protecting the privacy, personal information and data of all those who visit our website is our priority so that you can enjoy all our services with maximum security.
As part of this ongoing effort, immediately below we will explain to you the nature and way of processing the data we handle as well as your rights in this, Personal data is any information that refers to you the natural persons who use this website and may lead to the knowledge or verification of your identity. Examples of such information are your name, address, telephone, e-mail, etc. The processing of personal data is any act or series of acts carried out with or without the use of automated means on personal data or sets of personal data such as collection, registration or organization or structuring, storage or adaptation, alteration, retrieval, the search for information, the use, the disclosure by transmission, the dissemination or any other form of disposal, the association, the combination, the restriction, the deletion or the destruction (articles 4 par. 1& 2 of the General Data Protection Regulation).
The personal data that our company collects do not under any circumstances concern special categories of data such as those specified by European and National legislation and specific data concerning racial or ethnic origin, political opinions, religious or philosophical beliefs or participation in a trade union organization as well as genetic, biometric data, data concerning the subject's health or sexual behavior or sexual orientation. The personal data that our company collects does not relate to criminal convictions, offenses or related security measures.
So when you visit our Website, when you send us an email (e-mail) and when you contact us through the contact form of our Website necessarily and for the purpose of providing our services and our communication with you only, we collect process and we use some of your personal data. These actions are done only after your consent and within the strict framework of the execution of the service we provide you. We expressly declare that we comply with the provisions of European and National law regarding the protection of your data and we guarantee that we manage it in the most secure and reliable way to minimize any risk of its leakage or destruction.
We point out that in cases where your personal data is provided by you in the context of your communication with us via e-mail or through the relevant contact form with us, it is assumed that you have consented and given your consent to use your personal data exclusively for the purpose of your service, as such purpose will be determined by the relevant content of your communication with us.
To summarize the above, the collection, retention and processing by us of your personal data is based on your consent and, as the case may be, that the collection, retention and processing will be necessary for the performance of contracts between us or the provision of services to you or the response to your requests and/or questions.

1. Data Protection Officer

The Data Protection Officer in light of the legislation on the protection of personal data is hay-travel.com. For any question or request please send an email to info@hay-travel.com

2. What personal data we collect and process

During each visit to our website, in addition to the above-mentioned personal data that you may voluntarily give us in your possible communication with us, further data is automatically collected for technical reasons, such as the IP address, which the Internet ServiceProvider has (ISP) for the internet connection, or information regarding the internet browser used by you (technical information). This technical information may, in individual cases, constitute personal data. As a rule, we use technical at the email address you have already provided to us when communicating with us proposing products and services to you and for other promotions and special offers. You can object to this email functionality at any time.
• We want you to enjoy reading our e-mails, and in order to continuously improve their content and to use this data for statistical purposes, we measure and store message open and click rates

iii. Miscellaneous

We collect, process and store the personal data and technical information we derive from your access to our website, from your any telephone or email communication or through a contact form a) only in the context of the purpose of your specific communication together us,
b) to the extent that this is necessary to prevent or prosecute abuse or other illegal behavior on our website, c) if required by Law or legally required by a government authority such as for example in view of an official directive or a judicial or other decision of the Authorities, as well as d) to ensure our rights and claims.

4. To whom we transfer your personal data

When transmitting your personal data, we always ensure the highest possible level of security. Therefore, your data will only be transmitted to service providers and partner companies, which have been carefully selected and are bound by a contract of confidentiality and good management of of your personal data and exclusively for the purpose of fulfilling the purposes for which you have consented to the processing of your personal data by us. In case of transmission of your data to third parties, your data is only transmitted to entities located within the European Economic Area and therefore subject to the strict EU legislation for the protection of personal data, or to entities outside the EEA . but which have the necessary certifications and commitments for their compliance with corresponding European safety standards.

5. Data security

The security of your personal data is a high priority for us. Therefore, we protect your data, stored with us through appropriate technical and organizational measures to effectively prevent loss or misuse by third parties. In particular, our employees, who process personal data, are committed to maintaining confidentiality. To protect your personal data, it is transmitted in encrypted form. We use the TLS = TransportLayerSecurity system to protect communication through your web browser. This is recognizable by the padlock displayed by your browser in case of a TLS connection. In order to ensure the long-term protection of your data, the technical security measures are regularly monitored and, if necessary, updated with the corresponding prevailing technology standards.

6. Duration of data storage

Your personal data is kept only for the time required to fulfill the purpose for which we collected it as mentioned above and for as long as we need to keep it in order to be able to respond to any legal disputes related to these issues or legal disputes with any Public Authority for which these data are necessary. Also, we may be required to keep them for a longer period of time, if this is provided by the Law or for our compliance with our legal obligations and for as long as is required respectively for these purposes

7. Your rights

As part of our continuous and immediate service, we ensure that, if you wish, you are informed about your personal data stored with us, and you have the right to request their correction or deletion
7A. In any case and as long as your relevant request does not adversely affect the rights and freedoms of other persons, be aware of your data that we keep as well as the purposes for which we process it, the planned retention periods and the categories of recipients to whom any were sent, and to receive the data concerning you and which you have provided in a structured, commonly used and machine-readable file type (indicatively excel or pdf), as well as you have the right to request that we transmit to third parties your data that we hold or you forward them
. For our part, we are committed to providing you with your data on if your personal data is given to third parties.

8. Social Network Button

We offer you the so-called social plugins of the various social networks (e.g. the Facebook "Like" button) on our website. The integration of these plugins is implemented through addthis.com by the company Clearsprings Technologies, Inc, 8000 WestparkDrive, Suite 625, McLean, VA 22102, USA.
To protect your privacy, we use a technical solution for the integration of social plugins that prevents data (e.g. IP address) from being transmitted to addthis or social networks such as Facebook as soon as our website is opened. Only when social plugins are clicked for the first time are they activated. This results in your web browser retrieving the plugins from the addthis servers and displaying them as part of our website. In this combination, information (e.g. IP address) is transmitted to addthis in the USA and to social networks such as Facebook. In addition, addthis.com may store cookies or so-called "webbeacons" on your computer.
Only when you click on the social plugins a second time will you be able to make full use of the "Invite a friend" button. (e.g. "I Like"). If you are a member of a social network and click on the relevant social plugin, the provider of the social network may be able to link the information about the visit to our website with your profile data on the network. Therefore, please contact the operators of the social networks used by you for information about these functions. Detailed information about the operation of addthis.com can be found in the privacy policy of addthis.com by clicking www.addthis.com/privacy.
Find out about your individual browser setting options in relation to how you can manage cookies and webbeacons. You can get this information from your browser manufacturer. In addition, third-party providers offer so-called browser extensions and plugins with which you can configure the way your browser manages cookies and personal information.
By selecting the social networking buttons above, you also provide your consent for all of the above.

9. Visiting websites of other companies

The existing website may contain links to the websites of other companies. We are not responsible for the data protection measures of the external websites that you may access through these links. Please be informed in relation to the protection of your data on these external websites.

10. Complaints

For any issue related to your personal data held by our company, you can file a complaint with the Personal Data Protection Authority

11. Amendments to this Privacy Notice

We wish to always present our customers with attractive product offers and therefore constantly adapt our product range to our customers' wishes. Therefore, it may be necessary to renew and amend this data protection notice again. For this reason, we recommend that you be informed of any modifications to this page on a regular basis.
To the extent that such modifications may affect the consent granted by you, we will notify you separately.